GUARANTEES
If you discover that there is something wrong with the garment or that it has been damaged when it arrives, please report it as soon as you have opened the packaging as it is always easier for us to make a claim and for you to receive a new garment.
You have 1 week open sale to return purchase in our shops and 2 weeks if you purchase over internet from the time of delivery (the purchaser has to pay for the postage for the return of the goods).If the product is returned damaged or is not as it was when delivered then we retain the deposit and charge the purchaser for repairs and transportation for a brand new garment. If the product is completely destroyed by the purchaser then the purchaser is
liable for costs.
If the goods are returned or exchanged they must not be washed nor
used and be returned in the original packaging in order for
the sale-or- return to be valid.
If the returned goods are damaged or used then we retain 90% of the production price.
Guarantee
We produce all the breast-feedings tops in the best fully combed long fibre cotton so that the tops are non-pilling. They are even unfadable (colour-fastness) but should be washed with garments of the same colour.
If the garment is washed according to the instructions then the non-pilling guarantee will be valid.
Washing advice
All tops, tunics and dresses should be washed at 40 or 30 degrees with the insides out. Shall be centrifuged on high, shruged out and flat hang up on hanger, dry on hanger where the clothes can dry completely. Then they will be like iron-free. Do not use dry tumbler, if you want you can use the dry tumbler only for 5-10 minutes, but the clothe shall still be wet when you take it out to hang on a hanger.
A better enviroment Organic quality
As we know that the organic quailty is a very much better choice for the enviroment, we have decided that we will as much as possible produce all our styles in organic qualities. We introduced the organic clothes February 2008 and we have experienced only positive result from this. We are aiming from Spring 2010 collection all our clothes will be organic GOTS quality except for our clohtes in fabrics where it is impossible to achieve organic. We are all the time looking in to how to develop new fabrics and qualities for organic. All other fabrics we are producing in are Oeko-Tex ISO 100 and all our clohtes are free from bad toxin that can be bad for the body.
A better world for the children
As we meet mothers and children everyday and we see the importancy of that every one is taking care of the enviroment but also we know the importancy of getting the chance for a good fair start in life. We have decided since we released our February 2009 that we also want to contribute for a better world. So everytime you are buying a Paola Maria clothe 1% of the profit goes direct to UNICEF and with this we all help to look after childrens rights and hopefully help alot for children in undeveloped countries.